MOTOCENTAR - Прв избор за гуми
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+ 389 2 3095 777

Quality Policy

We attain the quality of products and services using the system of quality management.

For realization of its main purpose the company Motocentar primarily focuses on the satisfaction of their customers by complying with the following principles:

  • Complete meeting and exceeding the needs and expectations of customers by applying best practices in service and manufacture the passenger and cargo tires.
  • A professional relationship with its customers and meeting the agreed deadlines.
  • Continuously raise the level of knowledge, ability and skills to increase the competence to perform all tasks in the process of production and other work processes, especially those affecting the quality of products and services.
  • Compliance with the legal regulations and requirements of the local government and the state.
  • Continuous improvement of processes with modern equipment.
  • A high level of professional relationships with suppliers and other involved parties.
  • Timely and adequate planning of all activities.
  • Providing a healthy work environment and training to foster awareness of employees for quality work.
  • Fully documented work processes with continuous identification and removal of non-compliance by employees.
  • Since 2009 all salons of Motocentar in Skopje own Michelin certificates.
  • An established and constantly improved system for management excellence in accordance with the requirements of the standard ISO 9001:2008 and its review of efficiency and effectiveness.
  • The quality policy is the basis for defining and reviewing the quality objectives in accordance with the requirements of ISO 9001:2008.
  • A care for the environment through energy efficiency of buildings, waste management, regulation of the working environment.